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編按：對於受情緒困擾的人士，與別人的連結意義重大。由利民會（Richmond Fellowship of Hong Kong）主理、以會員制運作的「即時通」精神健康熱線，為受到情緒及精神困擾的人士、復元人士及其家屬、以至遇到生活壓力的朋友，提供個人化的精神健康支援服務。如何善巧地助人自助？請看三位社工的分享。